This is for computers that support Thunderbolt III technology.Intel Thunderbolt Controller Firmware Update Utility Realtek USB GBE Ethernet Controller Driverĭell Dock WD19 Series Firmware Update Utility Test the Docking Station to see if the issues are resolved.(See instructions for the reset procedure above) Power cycle the dock once the firmware has been updated.The dock must be connected to the computer during the update process to detect and install the dock firmware.(The USB Audio jack driver only applies to docks with 3.5 mm jacks.)

These computer BIOS (the computer reboots when running the BIOS update), drivers, and the drivers for the dock can be downloaded from the Dell Support Website. Drivers can also be manually downloaded and installed ( Table 1). Run SupportAssist for Business PC's, or Dell Command Update (Precision, XPS, and Latitude) or Dell Update (Vostro, Inspiron, and G-Series) to update the computer BIOS and D rivers for both the computer and dock.Run Windows Update to ensure that the operating system is up to date.Windows operating system and Dell driver updates Plug the USB-C or Thunderbolt cable back into the computer.The dock LED on the power button should blink three (3) times.Plug AC power into the docking station.Drain any remaining power to the docking station by holding the power button for 30 s.Unplug AC power from the WD19 series docking station.Remove the USB-C or Thunderbolt cable from the computer.NOTE: Your computer must be connected to the docking station before installing the driver updates.

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